An all in one Search to Connect updated by a GIS application

key contributions

  • Project Management
  • Concept Ideations
  • Prototyping
  • Competitive analysis
  • User Research
  • Interaction Design


8 Months

The team

4 UX Designers
3 Engineers

my role

Lead UX UI Designer

tools used

  • Figma
  • Figjam
  • Miro
  • Invision

The Solution

I will be showcasing a desktop and mobile-friendly, easily updatable, and accessible system that features GIS mapping and Search to Connect applications.

The challenge

This results in inefficient use of time, resources, and money and potentially leaves vulnerable individuals without access to the critical services they need. There is a pressing need for social workers to have access to reliable GIS mapping tools to better serve their clients and optimize the allocation of resources

Social workers often struggle to efficiently and effectively locate and access the necessary resources and services for their clients due to the lack of access, reliable and up-to-date geographic information systems (GIS) mapping.

my process





bring to life

User testing

Background Research
Online surveys
1 on 1 interviews

Competitor Analysis
Persona Building

Lo Fi mock ups
Whiteboard Ideas

Mid fidelity designs

Project Goals

Simplicity with an ambitious twist

Goal #1: Promoting social change and social justice

Goal #2: Enhancing individual and family functioning

Goal #3: Preventing and reducing social problems

Goal #4: Advocating for clients' rights

Goal #5: Easily connect clients with appropriate resources needed

Learning about our users

Key insights from user research

To discover more about the individuals responsible for using the GIS application, I distributed a survey to a specific group of contacts in social work positions. Subsequently, I conducted a card sorting exercise to identify recurring patterns among the respondents' feedback.

Insight #3


The website and GIS system allows Social Workers and resource workers to survey their clients, quickly adding in the data and updating the local needs and where more help needs to go.

Updating records and conducing surveys

Collecting data and sorting through it and uploading it into the system by hand is often overlooked and not completed

Insight #1


The website allowed Social Workers upload and look at the data in their surrounding communities that their clients required.

Navigating bureaucratic barriers

Navigating through the red tape and bureaucratic hurdles stops social workers to secure the essential support clients require. It's about understanding the intricacies of systems, making countless phone calls, and filling out endless forms, all while maintaining a deep commitment to advocating for those in need.

Insight #2


The website allows Social Workers in input their findings and local resources to continuously add to the data base with accurate information

Not enough online resources

Connecting clients to local resources does not come easy. There not being enough online data nor resources to accurately provide clients with accurate resources means longer wait times to needs being met.


With all my research and conclusions in mind, I started building the dashboard. Starting with some rough low fidelity screens, I drew up some ideas on the whiteboard, sought feedback from my teammates and then brought the final ideations to life in Figma.

does it actually work

I conducted three user testing sessions from the Social Workers perspective to ensure it was functional and intuitive to use.

searching resources

When maneuvering to the local location being searched, the users found that it was hard to see which section and subsections were highlighted when selected. 

Changes were made to make a clear understanding of where the cursor is and what subsection is opened. or use their precise location. 

There were two main adjustments needed

Refined location

The targeted audience, Social Workers, found that they don’t always know the exact location of their clients and didn’t have a feature of “use location”. 

As a result the search bar and the capabilities of it were changed that the user can have the option to input a zip code or use their precise location. 

Polishing a gem

high fidelity designs

Once the changes were implemented we worked on the UI side and finished the final iterations.

Final thoughts

As a team we were very proud of the work we provided to get our product out there. What was important to the client was to be as simple as possible to ensure it was straight forward. I appreciated the final and simple look.